bx88 Privacy Policy — Our Commitment to Keeping Your Data Safe

1. Introduction & Definitions

Bx88 is an internationally licensed online betting and entertainment platform. When you use our website or mobile app, we collect and process certain information. This privacy policy explains what data bx88 collects, why it is collected, and how it is kept secure.

Some key terms used in this policy that are important to understand:

• "Personal Data" — Any information that can directly or indirectly identify you, such as your name, phone number, email address, or IP address.
• "Processing" — Any operation involving data, including collection, storage, use, transfer, or deletion.
• "Third Party" — Any individual or entity other than bx88.
• "KYC" — Know Your Customer: the process of verifying a user's identity.

2. What Information We Collect

Bx88 collects two types of information from you — data you provide directly, and data collected automatically while you use the platform.

3. How Information Is Collected

Bx88 collects your information in the following ways:

• Registration Process: Information you fill in when creating an account is collected directly.
• KYC Verification: Details from photos or documents uploaded for identity verification.
• Transaction activity: Payment method details provided during deposits or withdrawals.
• Automatic collection: Device and usage data collected via cookies, log files, and tracking technologies.
• Support contact: Information you share via live chat or email.
• Referral program: Information provided when participating in the referral program.

4. Purpose of Data Use

Bx88 uses the data it collects solely for specific, legitimate purposes. We never use your information for unrelated purposes without your consent.

• To create, manage, and verify your account.
• To process deposits, withdrawals, and other financial transactions.
• To detect and prevent fraud, money laundering, and other unlawful activities.
• To send you important communications related to your account.
• To inform you about promotional offers and bonuses where applicable (subject to your consent).
• To improve platform functionality and enhance the user experience.
• To meet legal obligations and maintain accountability to regulatory authorities.
• To operate responsible gaming programs and monitor for problematic behaviour.

5. Data Sharing & Disclosure

Bx88 does not sell your personal data. However, certain information may be shared in the following limited circumstances:

• Payment Providers: Limited financial information is shared with bKash, Nagad, or other approved payment gateways to process transactions.
• Law enforcement: Information may be disclosed to government authorities in response to a court order or lawful legal request.
• Security Services: Limited data may be shared with trusted third parties to detect fraud and ensure cybersecurity.
• Business restructuring: In the event of a company merger or acquisition, your data may be transferred, but the protections in this policy will remain in place.
• With your consent: Outside of the cases listed above, your information will only be shared with your explicit consent.

6. Cookie Policy

Bx88 uses cookies to keep the website functioning properly and to improve your experience. Cookies are small text files stored in your browser. We use the following types of cookies:

• Essential cookies: Required for login sessions and security. Without these, the platform cannot function properly.
• Performance Cookies: To analyze which sections of the site are used most. This uses anonymous data.
• Functionality Cookies: To remember your preferred language, settings, and other personalisation preferences.
• Security Cookies: To detect suspicious activity and keep your account secure.

7. Data Security Measures

Bx88 uses industry-leading security measures to protect your privacy. Our security framework consists of the following layers:

• 256-bit SSL encryption: All data transmitted between your browser and our servers is encrypted.
• Two-Factor Authentication (2FA): Adds an extra layer of security to your account.
• Regular Security Audits: Our systems are regularly audited by independent third-party experts.
• Firewall and Intrusion Detection: Unauthorised access attempts are blocked automatically.
• Staff Training: Strict data handling training and access control policies.
• Data Backup: Regular encrypted backups to prevent data loss in the event of an incident.

8. Data Retention Period

Bx88 does not retain your data longer than necessary. Different types of information are subject to separate retention policies:

• Active account information: All data is retained for the full duration your account remains active.
• Financial transaction records: Typically retained for up to 5 years in accordance with legal obligations.
• After account closure: Core identity information is retained for up to 3 years, then securely deleted.
• Inactive Accounts: If an account is inactive for 2 years, the data is reviewed and deleted if no longer needed.
• Support communication records: Retained for up to 1 year.
• Log files & device information: Automatically deleted after 90 days as a general rule.

9. Your Rights

Bx88 believes you should have full control over your data. Your key rights are outlined below:

10. Protection of Minors

Bx88 strictly prohibits the use of the platform by anyone under the age of 18. We do not knowingly collect or process data from minors.

• Age verification is mandatory during registration.
• A government-issued ID is verified during the KYC process to confirm the user's age.
• If an underage user is detected, the account is immediately suspended and any collected data is deleted.
• If you believe a minor is using our platform, please let us know.

11. Privacy Policy Changes

Bx88 reserves the right to update this privacy policy when necessary. Changes may be made due to legal requirements, the addition of new services, or security improvements.

• Users will be notified of significant changes via email or an in-platform notification.
• The date of each update will be clearly stated at the top of this page.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• If you object to the updated policy, you may request to close your account.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights, please get in touch:

• Live chat: Live chat support is available directly on the platform, 24/7.
• Email: [email protected]
• For general inquiries: Our FAQ page View.